AURELION MYSTIQUE

    Terms of Service

    Last Updated: December 2024

    Please read these Terms of Service carefully before using the AURELION website and services. These terms govern your use of our website and the purchase of our products.

    1. Acceptance of Terms

    • By accessing and using the AURELION website and services, you accept and agree to be bound by these Terms of Service.
    • If you do not agree to these terms, you should not use our website or services.
    • We reserve the right to modify these terms at any time, and such modifications will be effective immediately upon posting.
    • Your continued use of our services after any changes constitutes acceptance of the modified terms.

    2. Use of Our Services

    • You must be at least 18 years old to make purchases on our website.
    • You agree to provide accurate and complete information when creating an account or making a purchase.
    • You are responsible for maintaining the confidentiality of your account credentials.
    • You agree not to use our services for any illegal or unauthorized purpose.
    • You must not transmit any malicious code or interfere with the proper functioning of our website.

    3. Products and Pricing

    • All products are subject to availability. We reserve the right to limit quantities or discontinue products at any time.
    • We strive to display accurate product information and pricing, but errors may occur.
    • We reserve the right to correct any errors and to change or update information at any time.
    • Prices are subject to change without notice, but changes will not affect orders already placed.
    • All prices are in USD unless otherwise specified.

    4. Orders and Payment

    • By placing an order, you are making an offer to purchase products subject to these terms.
    • We reserve the right to refuse or cancel any order for any reason.
    • Payment must be received before orders are processed and shipped.
    • We accept major credit cards and other payment methods as displayed on our website.
    • You are responsible for any fees charged by your bank or payment provider.

    5. Shipping and Delivery

    • Shipping times are estimates and may vary based on location and availability.
    • Risk of loss and title for items purchased pass to you upon delivery to the carrier.
    • We are not responsible for delays caused by customs, weather, or other factors beyond our control.
    • International orders may be subject to import duties and taxes, which are the customer's responsibility.
    • Please refer to our shipping policy for detailed information about delivery times and costs.

    6. Returns and Refunds

    • We want you to be completely satisfied with your purchase.
    • Returns are accepted within 30 days of delivery for unused products in original packaging.
    • Personalized or opened fragrance products may not be eligible for return due to hygiene reasons.
    • Refunds will be processed within 5-10 business days after we receive the returned item.
    • Original shipping costs are non-refundable unless the return is due to our error.

    7. Intellectual Property

    • All content on our website, including text, graphics, logos, and images, is our property or our licensors.
    • You may not reproduce, distribute, or create derivative works from our content without permission.
    • Product names, brand names, and trademarks are the property of their respective owners.
    • Any unauthorized use of our intellectual property may violate copyright, trademark, and other laws.

    8. User Content

    • You may have the opportunity to submit reviews, comments, or other content.
    • By submitting content, you grant us a non-exclusive, royalty-free license to use, reproduce, and display such content.
    • You represent that you own or have the right to submit any content you provide.
    • We reserve the right to remove any content that violates these terms or is otherwise objectionable.
    • You are solely responsible for the content you submit and any consequences thereof.

    9. Limitation of Liability

    • Our services are provided "as is" without warranties of any kind, express or implied.
    • We are not liable for any indirect, incidental, special, or consequential damages.
    • Our total liability shall not exceed the amount you paid for the products or services in question.
    • Some jurisdictions do not allow the exclusion of certain warranties or limitations of liability.
    • In such jurisdictions, our liability will be limited to the maximum extent permitted by law.

    10. Indemnification

    • You agree to indemnify and hold AURELION harmless from any claims arising from your use of our services.
    • This includes claims related to your violation of these terms or infringement of any third-party rights.
    • You will cooperate with us in the defense of any such claims.
    • We reserve the right to assume exclusive defense and control of any matter subject to indemnification.

    11. Governing Law

    • These terms are governed by the laws of the jurisdiction in which AURELION operates.
    • Any disputes shall be resolved in the courts of that jurisdiction.
    • If any provision of these terms is found to be invalid, the remaining provisions shall remain in effect.
    • Our failure to enforce any right or provision shall not constitute a waiver of such right or provision.

    12. Contact Information

    • If you have any questions about these Terms of Service, please contact us:
    • Email: legal@aurelion.com
    • Phone: +1 (555) 123-4567
    • Address: 123 Luxury Lane, Dubai, UAE

    By using our website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.

    Contact us if you have any questions about these terms